Customer Service Shipping and Order Tracking

Support

Contact us directly

  • K2 Snowboarding

    413 Pine Street 3rd Floor
    Seattle, WA 98101
  • K2 Snowboarding Customer Service

    800-985-2191
  • Hours of Operation

    8AM to 5PM PST
    Monday-Friday
Shipping Information

Order Processing

  • Orders placed before 10am PST Mon-Fri may ship same day, standard processing time is up to (3) business days.
  • No weekend deliveries are available.
  • K2 Snowboarding is unable to ship to PO Boxes.
  • Unless specified otherwise, all orders are shipped using standard ground service (3-7 business days).

Customers Outside the US

  • We do ship to US Military addresses through our US website, even if you are stationed internationally.
  • If you are outside the US, please make sure to select your appropriate Region from the bottom of this page to find out if our website offers online sales in your country.
  • If your country is not set up for online sales, please contact your Local Dealer to place your order.

PLEASE NOTE:

  • Estimated arrival dates are not guaranteed. Weather delays and other circumstances may impact delivery.

Holiday Shipping Schedule

  • Due to the busy holiday season, standard domestic ground ship orders placed after 9AM Pacific Time December 12th are not guaranteed to arrive before December 25th.
K2 SNOWBOARDING SHIPPING RATES

The following shipping rates are for order items purchased through k2snowboards.com only.

Ground Shipping Rates
Order Total Shipping Charge
0-$24.99 $5.00
$25-$49.99 $7.00
$50.00-$99.99 $9.00
$100-$149.99 $11.00
$150.00-$199.99 $13.00
$250.00+ $25.00